Privacy Policy

Custom Wholesale Boxes: Where Customers’ Privacy is Our Main Concern

We at Custom Wholesale Boxes are concerned about your privacy. Therefore, we do everything to keep your details safe and private. As customers visit our website or use our services, this privacy policy acknowledges how we gather, use, and share information while maintaining privacy concerns.

Accessing the Privacy Policy Details

Visiting the website Custom Wholesale Boxes and getting any of our services is an acceptance of our privacy policy. We know well how to maintain the privacy of our users; therefore, we assure you that the information we collect for the processing of an order or addressing a query is never revealed to a third party. Let’s have a look at how we collect, use, and protect your information.

The Way We Gather Information

When you visit our website or use our services, we collect different kinds of information, including personal details like your name, email address, contact number, mode of payment and account details, and shipping address, etc. and log data like your IP address, the type of browser, operating system you use, referring URLs and pages visited, etc. We keep all this information confidential, so our user users have to no longer worry about their privacy.

Cookies

Custom Wholesale Boxes also use cookies and other tracking tools like web beacons, etc. to provide a better browsing experience to our valued customers. It is also a good way to keep track of how many people visit the website. This helps us provide you with a personalized experience based on your preferences. A cookie allows you to use our website in a better way and relate this information to our server. So you have to enable cookies to use our website. Use your web browser settings to remove the cookies if needed.

Usage of Information

The information we collect is used in several ways. These personal details are beneficial for processing your orders, addressing any query, or helping you better if some issue arises. By gathering such details, we monitor how people use and think about our website. Their opinions are valuable in offering better products and exceptional customer service. If you allow us, we can send you marketing emails, newsletters, and other messages about our packaging products. At last, we can use your data to protect our rights, property, and safety or to follow the set of rules and legal processes that apply to us.

Sharing Information & Disclosure

We do not trade, sell, or rent your personal information to other companies. However, we may share your information with reputable third-party service providers who help us run our website, do business with us, or serve us in the best way, as long as they agree to keep it confidential. Based on the following situations, we can disclose your information:

• Compliance with the law: we may disclose your information if it is required by law, court order, and other legal processes.
• Business transfer: if there is a merger, acquisition, or sale of an asset to a new party, your information will be transferred as a part of the transaction.

Your Rights and Choices

You are free to access your personal information at any time and change it by going to your account or by contacting us directly. If you are not willing to receive promotional emails or marketing information, you can easily unsubscribe. You can also contact our representative to help you in this regard. Moreover, you can reach us anytime and ask us to delete your account and all the related information from our database. Keep in mind, that we may sometimes keep some of your information if required by law or any other business reason.

Privacy for Children

Our website is not for children who are less than 13 years old. We do not deliberately get personal information from kids. If you know that we have collected information from a child under 13 years old, let us know instantly, we will remove that information and be careful next time.

Consent

By using our website, you show your consent to the collection, use, and disclosure of your information as described above.

Feel free to interact with us anytime if you have any questions about this privacy policy or the way we handle your valuable information. We are more than delighted that you put your trust in Custom Wholesale Boxes. Our professionals are dedicated to keeping your information safe and making sure you have a satisfying online experience.

Return & Refund Policy

If you find any problem with your packaging product, or if its printing is not according to the requirement, you have to acknowledge us within 3 working days as soon as you receive your order. However, if there is the occurrence of some mistake from our side or you have received a flawed printing, we reproduce your original order, but we will not refund the amount. As you register the complaint our administrative team performs deformity checking. The client also has to send the images of the defective item within 7 business days to get new, reprinted products. Accelerated orders have some additional charges but no refunds.